Privacy Policy

1. Introduction

Levittown Fire Company No. 2 (“Fire Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information provided to us through lfc2.net and any related websites, online forms, applications, donation pages, records-request systems, and other online services that link to this Privacy Policy (collectively, the “Website”).

This Privacy Policy explains:

• The information we collect;
• How we use and disclose that information;
• How cookies and similar technologies are used;
• How information submitted through applications, donations, and records requests is handled; and
• The choices available to Website visitors.

By using the Website or submitting information through it, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

The information we collect depends on how you use the Website and which forms or services you access.

A. Information You Provide Directly

We may collect information that you voluntarily provide, including:

• Name, mailing address, email address, and telephone number;
• Organization or company name and preferred method of contact;
• Information included in messages, questions, or comments;
• Donation and payment-related information;
• Records-request information;
• Application information;
• Uploaded documents and attachments; and
• Any other information you choose to provide.

Please do not submit sensitive personal information unless it is specifically requested and reasonably necessary for the applicable form or service.

B. Contact Forms and General Inquiries

When you submit a contact form or communicate with us electronically, we may collect your contact information, the content of your message, and any attachments you provide.

We use this information to respond to your inquiry, route your request to the appropriate Fire Company representative, maintain records of communications, and address operational, administrative, public-safety, or community-related matters.

C. Donations and Payment Information

When you make an online donation or other payment, we may collect information such as your name, billing address, contact information, donation amount and designation, transaction date and identifier, and information needed to issue a receipt or acknowledgment.

Online payments may be processed by a third-party payment processor. When a third-party payment processor is used, payment-card information is submitted directly to that provider and is subject to its privacy policy and security practices.

The Fire Company generally receives transaction confirmation and related information but may not receive or store your complete payment-card number or security code. We may retain donation records as necessary for accounting, tax, legal, audit, fraud-prevention, and donor-relations purposes.

D. Records Requests

When you submit a request for a fire report, incident record, or other record, we may collect:

• Requestor name and contact information;
• Employer, insurance company, law firm, claims administrator, or other represented organization;
• Claim, policy, reference, or case number;
• Incident date and location and names of individuals involved;
• Your relationship to the incident or person involved;
• Identification or professional credentials;
• Authorization, release, subpoena, proof of representation, or other documentation;
• Payment information; and
• Other information required to evaluate, verify, process, or respond to the request.

Information submitted through a records request may be used to verify the identity and authority of the requestor, locate responsive records, determine whether disclosure is permitted, collect applicable fees, communicate about the request, and maintain an administrative record of the disclosure.

Submission of a request does not guarantee that a record exists or that the requested information may legally be released.

E. Online Applications

When you submit an online employment, membership, volunteer, junior firefighter, internship, vendor, program, or other application, we may collect:

• Name, contact information, address, and residency history;
• Date of birth, when lawfully required;
• Employment history, education, training, licenses, and certifications;
• Fire, emergency medical, public-safety, military, or volunteer experience;
• Driver’s license or driving-related information;
• References, availability, and emergency contact information;
• Responses to eligibility or qualification questions;
• Résumés, cover letters, certificates, and other uploaded documents;
• Background-check authorization or related information;
• Signatures or electronic acknowledgments; and
• Other information relevant to the application.

Application information may be used to evaluate eligibility, qualifications, experience, availability, and suitability; verify information; conduct interviews; communicate with applicants; perform authorized background or reference checks; meet legal or regulatory obligations; and maintain organizational records.

Submitting an application does not create an employment, membership, volunteer, or contractual relationship with the Fire Company.

F. Information Collected Automatically

When you visit the Website, certain information may be collected automatically, including Internet Protocol address, browser and device type, operating system, referring website, pages viewed, links selected, approximate geographic area, date and time of access, session duration, Website errors, cookie identifiers, and other technical or usage information.

We may use this information to operate and secure the Website, understand how visitors use it, diagnose technical problems, improve accessibility and performance, and detect suspicious or fraudulent activity.

3. How We Use Personal Information

We may use personal information to:

• Operate, maintain, secure, and improve the Website;
• Respond to questions, complaints, and requests;
• Process donations, payments, receipts, and acknowledgments;
• Process and respond to records requests and evaluate applications;
• Verify identities and submitted information;
• Communicate with applicants, donors, requestors, residents, and community members;
• Provide information about Fire Company activities, programs, events, or public-safety matters;
• Maintain administrative, operational, financial, and legal records;
• Prevent fraud, misuse, unauthorized access, and security incidents;
• Enforce Website terms and organizational policies;
• Comply with subpoenas, court orders, laws, regulations, contracts, and governmental requirements;
• Protect the rights, property, security, and safety of the Fire Company, its members, personnel, visitors, and the public; and
• Carry out other purposes disclosed when the information is collected.

We will not use personal information for materially unrelated purposes without providing appropriate notice when required.

4. How We Disclose Personal Information

A. Fire Company Personnel

Information may be made available to authorized officers, members, employees, volunteers, committee members, administrators, and representatives who require it to perform legitimate Fire Company functions.

B. Service Providers

We may provide information to vendors that perform services on our behalf, including Website hosting and maintenance, online form processing, payment processing, email delivery, cloud storage, information technology and cybersecurity, analytics, application management, background screening, accounting and auditing, records fulfillment, and professional legal or administrative services.

These providers may access information only as reasonably necessary to perform their services, subject to their agreements and legal obligations.

C. Governmental and Public-Safety Entities

Information may be provided to Bristol Township, governmental agencies, law enforcement agencies, emergency-service organizations, courts, regulatory authorities, or other authorized entities when necessary or legally required.

D. Legal, Safety, and Compliance Purposes

We may disclose information when we reasonably believe disclosure is necessary to comply with applicable law or legal process; investigate or prevent fraud, misuse, or unlawful activity; protect the safety of an individual or the public; protect the rights or property of the Fire Company; respond to an emergency; or establish, exercise, or defend a legal claim.

E. Organizational Changes

Information may be transferred as part of a reorganization, consolidation, transfer of operations, change in service provider, or similar organizational transaction, subject to applicable law.

F. With Your Direction or Consent

We may disclose information when you direct us to do so or provide consent.

5. Sale of Personal Information

The Fire Company does not sell personal information for monetary compensation.

We do not knowingly use personal information for cross-context behavioral advertising or targeted advertising. If our practices change, we will update this policy and provide any notices or choices required by applicable law.

6. Cookies and Similar Technologies

A. What Cookies Are

Cookies are small data files placed on a computer, smartphone, tablet, or other device when a person visits a website. Similar technologies may include local storage, tags, pixels, scripts, and software development tools.

Cookies may allow a website to function, remember visitor preferences, protect forms, measure Website performance, or understand how visitors interact with content.

B. Types of Cookies and Storage We May Use

Strictly Necessary

These technologies are required for core Website functions, security, accessibility, form processing, payment processing, session management, or cookie-preference storage. The Website may not function properly without them.

Analytics

We use Google Analytics, deployed through Google Tag Manager, to understand which pages are visited, how visitors reach the Website, and whether errors occur. Google Consent Mode applies the analytics choice saved through this Website’s preference tool. When analytics storage is denied, Google Analytics does not store analytics cookies; Google may receive limited, cookieless consent and measurement signals.

Functionality and Embedded Content

These technologies may remember settings or support embedded forms, maps, videos, accessibility tools, or other Website features. Optional embedded-content technologies are disabled unless a visitor permits them.

Third-Party Technologies

Certain Website features may be provided by payment processors, mapping services, video platforms, social-media platforms, application services, security tools, or analytics providers. These third parties may place or access cookies according to their own privacy policies.

Advertising

The Fire Company does not currently use advertising cookies for targeted or behavioral advertising. This policy will be updated if advertising pixels, retargeting services, or similar technologies are added.

C. Current Consent Storage

D. Cookie Consent and Preferences

Where required by applicable law, nonessential cookies will not be activated until you provide consent. The Website’s preference tool allows you to accept all optional categories, reject nonessential categories, select permitted categories, or change a previous selection.

Strictly necessary technologies may remain active because they are required for the Website to function or provide a service you request. You may also control cookies through your browser settings, although blocking certain technologies may affect Website functionality.

Review Cookie Settings

E. Cookie Retention

Some cookies expire when you close your browser. Others remain for a defined period or until deleted. Duration depends on the purpose of the cookie and the provider that sets it.

F. Do Not Track Signals

Some browsers offer a “Do Not Track” setting. Because there is not a universally accepted technical standard for responding to these signals, the Website may not respond to every Do Not Track signal. We will honor legally recognized browser-based opt-out preference signals when required and technically supported.

7. Data Retention

We retain personal information only for as long as reasonably necessary to respond to inquiries, complete transactions, process applications or records requests, maintain organizational records, meet insurance and legal obligations, resolve disputes, enforce agreements and policies, and protect the Fire Company and the public.

Retention periods vary depending on the type of information and the reason it was collected. Some fire-service, financial, personnel, application, and incident-related records may be retained for extended periods when required by law, contract, insurer requirements, records schedules, or legitimate organizational needs.

8. Information Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. These safeguards may include access restrictions, authentication controls, encryption, secure hosting, monitoring, backups, vendor management, and security procedures.

No website, electronic communication, storage system, or Internet transmission is completely secure. We therefore cannot guarantee the absolute security of information submitted through the Website.

9. Data Breach Notification

If a security incident involving personal information occurs, we will investigate the incident and provide notices to affected individuals, government agencies, or other parties when required by applicable law.

10. Your Privacy Choices and Requests

Depending on your place of residence and applicable law, you may have the right to request confirmation, access, correction, deletion, a copy of certain information, withdrawal of consent, restriction of certain processing, an objection to certain uses, or review of a decision concerning a privacy request.

These rights are not absolute. We may deny or limit a request when permitted or required by law, including when information must be retained for incident reporting, legal compliance, public safety, organizational governance, insurance, tax, employment, application, recordkeeping, or legal-claim purposes.

To submit a privacy request, use the contact information in Section 17 and include “Privacy Request” in the subject line. We may need to verify your identity before completing the request. Authorized agents may submit requests when permitted by law, but we may require proof of authorization and identity.

11. Email and Communications

When you provide an email address or telephone number, we may use it to respond to your request, provide transaction or application updates, issue receipts, deliver requested records, or send operational communications.

If you affirmatively join Community Updates, we use the email address or mobile number you provide to send only the channels and topics you selected, such as company news, events, fundraising, the Christmas tree sale, Santa Run information, fire-safety information, or volunteer opportunities. We retain the source, date, disclosure version, and preferences associated with your opt-in so that we can administer the program and document consent.

You may unsubscribe from nonessential promotional email using the unsubscribe instructions in the message. For text messages, reply STOP to cancel or HELP for assistance. Message frequency varies, and message and data rates may apply. We do not sell or share mobile opt-in information or text-message consent with third parties for their own marketing.

We may use service providers to deliver messages, maintain suppression lists, process unsubscribe requests, and measure delivery. Those providers may use subscription information only to provide services to us, subject to their contractual and legal obligations. Transactional, safety-related, records-related, donation-related, and administrative communications may continue when necessary and permitted.

12. Children’s Privacy

The Website is intended for a general audience and is not directed primarily to children under 13. We do not knowingly collect personal information online directly from a child under 13 without appropriate authorization or verifiable parental or legal-guardian consent when required.

Junior firefighter, youth-program, educational, or similar applications must be submitted or authorized by a parent or legal guardian when required by the applicable program. If you believe a child under 13 has submitted personal information without appropriate authorization, contact us so that we may review and, where appropriate, delete the information.

13. Third-Party Websites and Services

The Website may contain links to services operated by payment processors, government agencies, public-safety partners, social-media platforms, mapping services, video platforms, application providers, or community organizations.

We do not control the privacy, security, content, or accessibility practices of third-party websites. This Privacy Policy does not apply to information collected directly by those third parties. Visitors should review their privacy policies before providing information.

14. Public Records and Confidentiality

Submission of information through the Website does not, by itself, determine whether that information is public, confidential, privileged, or exempt from disclosure.

Information received or maintained by the Fire Company may be subject to applicable laws, contracts, subpoenas, litigation requirements, governmental oversight, incident-reporting requirements, or records-retention obligations.

The Fire Company will evaluate requests for information based on the nature of the record, the identity and authority of the requestor, applicable law, contractual requirements, and legitimate public-safety and privacy considerations.

Do not assume that information submitted through the Website will be treated as confidential unless the Fire Company has expressly agreed to such treatment or confidentiality is required by law.

15. International Visitors

The Fire Company is located in Pennsylvania, United States, and the Website is operated from the United States. If you access the Website from outside the United States, your information may be transferred to, processed in, or stored in the United States, where privacy laws may differ from those in your jurisdiction.

Where applicable law provides additional privacy rights, we will make reasonable efforts to honor valid requests and legal requirements.

16. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in Website functionality, forms and services, technology, vendors, data-processing practices, Fire Company operations, or applicable legal requirements.

The revised policy will be posted on the Website with an updated “Last Updated” date. Material changes may also be communicated through a Website notice or other reasonable method.

Continued use of the Website after a revised policy becomes effective constitutes acknowledgment of the revised policy, except where additional consent is required by law.